2018 Walk for Wellness House
Frequently Asked Questions
Need some technical help? Check out these video tutorials:
- How to register
- How to register on an existing team
- How to register as a returning team captain
- How to use your participant center (update fundraising pages, send emails etc)
Where does the Walk for Wellness House take place?
The walk/run begins and ends at Wellness House (131 N. County Line Rd, Hinsdale IL 60521)
When is the Walk for Wellness House?
Sunday, May 6, 2018
Is it a walk or a run?
It is both! There is a 5K run option (both a fun run and a chipped/timed option), and a 3K walk option. Our 5K runners will start first followed by the 3K walkers.
I can't attend the event. Can I still fundraise for Wellness House?
Absolutely! Please select the "virtual walker" option during the registration process. A fundraising page will be created for you when you complete the registration process. Please let us know if you would like us to send you a t-shirt at email@example.com
How much does it cost to participate?
- Registration for 5K fun run, 3K walker and viritual walker is $25 per person until April 1, then the cost goes up to $30 per person.
- Registration for the 5K chipped/timed run is $35 per person until April 1, then the cost goes up to $40 per person.
- All participants will receive a t-shirt and are welcome to participate in activities that morning. A small breakfast is also provided.
Why does it cost more to register for the chipped/timed run?
The chipped/timed run requires additional equipment. The additional registration fees cover the cost of this equipment.
I can't complete a 3K run or 5K walk. Can I still attend?
Yes - please join us! If you'd like an event shirt, please register for the 3K walk. There is no need to walk the course that morning. You are welcome to join us for the activities that morning. We also offer a 10 step walk (see below).
What is the 10 step walk?
This is offered for those who are unable to complete the 3K walk. It starts just before the 5Kr un/3K walk at the corner of Walnut and County Line. Participants cross from one side of Walnut to the other. There will be a firetruck there marking the location, and firefighters will receive participants as they cross the street. If you'd like to participate, please make your way to the firetruck around 8:15. If you'd like an event shirt, please register for the 3K walk.
Can I bring my kids? Is there a different registration fee for kids?
Yes, you can bring your kids to the event. The registration fee helps cover the costs of the event: t-shirts, food, water, event management etc. If your child would like a t-shirt and will be partaking in food and event activities, we request that they be registered to help cover expenses. All individuals who wish to receive a t-shirt must be registered.
Are there activities for kids?
Yes. There will be face painting, crafts, a bounce slide, and other activities for kids located in the Kids Zone.
What is the Event Day Schedule?
- 7:00 a.m. Registration. If you have picked up your t-shirt and/or runner’s bib and have no additional donations to turn in, you do not need to register or check-in on event day.
- 8:00 a.m. Program
- 8:30 a.m. Walk/Run Begins. 5K Runners start first followed by 3K walkers.
- 10:00 a.m. Event wraps up
Is there food served at the event?
Yes. A small breakfast of breakfast pastries, fruit, yogurt and coffee will be provided. There will also be water available.
What is the walk/run route?
The walk/run is in the neighborhood surrounding Wellness House. There will be volunteers and signs to guide you throughout the course. Traffic will be stopped by Hinsdale police to accommodate walkers/runners crossing roads. View the course map here.
Are there water stops along the walk/run route?
Yes. You can see them on the course map here, noted by the water drops.
Can I see a layout of all the tents?
Yes. You can see where everything will be located on the site map here.
Where can I park on event day?
There is also parking available in the lot of the Hinsdale Seventh-day Adventist Church on the northeast corner of Oak and Walnut. Additionally, there is a Metra commuter lot just south of Wellness House on County Line - on the other side of the train tracks. You can also park on neighborhood streets. Please pay attention to any "no parking" signs and be resepectful of our neighbors. Give yourself some extra time as parking close to Wellness House is limited. Roads on the route may be barricaded. Access will be easiest on Walnut Road, west of County Line Road. The Wellness House parking lot will be closed. There is ample street parking in the surrounding neighborhood. Please be respectful of our neighbors.
What are the wall and balloons for?
The wall is an area where you can write why you support Wellness House. It can be a message of support or remembrance of a loved one. There are also balloons available where you can write messages. The balloons will be released just before the 5K starts.
Can I bring a stroller?
The Walk/Run is a family-friendly event and strollers are welcome. We ask that you be considerate of other walkers and runners and keep to the outer edge of the walk/run path.
Can I bring a dog?
Dogs are part of the family-friendly atmosphere. Well-behaved, quiet dogs are welcome. Please bring your own refuse bags and clean up after your dog. Please be considerate of other walkers/runners.
Do I get a t-shirt?
All registered participants will receive a long-sleeved, event t-shirt. Please choose the correct size in the registration process as we order based on the size you submit. The shirts tend to run big.
When and where can I pick up my t-shirt?
- Thursday, May 3 at Wellness House 12:00-4:00p.m.
- Friday, May 4 at Wellness House from 9:00 a.m. – 5:00 p.m.
- Saturday, May 5 at Wellness House from 9:00 a.m. – 12:00 p.m.
- Event Day, Sunday May 6 at registration/t-shirt tents from 7:00 am – 8:30 a.m.
Is there a gear check available?
Yes. Please be sure to arrive early enough to get your gear checked before the race starts.
Are there bathrooms available?
Yes. Please use the outdoor bathrooms that will be along the edge of the site by the train tracks. Wellness House plumbing is not configured to handle 3,000 people. We don't want to overwhelm our system, so we ask that you pelase use outdoor bathrooms unless you have medical reasons for using the one inside.
I want to volunteer. Where do I sign up?
Please visit our volunteer page for more information.
What is Wellness House?
Wellness House envisions a community where all people affected by cancer thrive. Offered at no cost, and as a complement to medical treatment, our programs educate, support and empower participants so they will improve their physical and emotional well-being. You can learn more about Wellness House here.
How do I register for the Walk for Wellness House online?
Click here to register. You can select to register as an individual, join a team, or create a team. You will need a unique email address to register.
Please view this guide if you need help with the registration process.
If you wish to register a spouse or children, you can do this as part of your transaction on step 5, "add family member." He/she will have his/her own username and password, along with a fundraising page. Please note if you use the same email address, you will receive multiple confirmation emails at that same address.
Once your transaction is complete, you will receive a confirmation email receipt. For help with registration, please contact the Walk for Wellness House team at firstname.lastname@example.org or at 630-654-5191.
Online registration will remain open until 3am on Sunday, May 6. You may register in person at the event.
I tried to register using my username/password from the 2017 Walk and it's not working. Why don't they work?
Your username/password will be the same as 2017 (if you registered for this event in 2017). You can request to reset your password if you are having trouble logging in. If you can't remember your username and the email reset does not work, please contact the Walk for Wellness House team at email@example.com or at 630-654-5191.
What happens once I’ve registered?
A personal fundraising page will be automatically created for all registered walkers/runners. If you are part of a group that is forming a team, the team captain must register first so that you can choose to connect to the team. The team captain will receive his/her own fundraising page and will also be in charge of creating the team fundraising page. All team member web pages will be linked to the team web page where all donation totals will be aggregated toward the overall fundraising goal.
I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to go to the login screen. Click on the green login button in the top right of the homepage. Follow the links for "forgot my password/email my login information." If you have additional questions, please contact us at firstname.lastname@example.org or at 630-654-5191.
Is my registration fee a donation? Do I have to raise $250?
Your registration fee is not considered a charitable donation to Wellness House. The IRS states the tax deductible amount is limited to the excess of any dollar amount contributed, less the value of goods and/or services provided by Wellness House. In exchange for your registration fee, you receive an event t-shirt, food/drink and the event experience. Therefore, the registration fee is not tax deductible.
All donations over and above the registration fee are charitable gifts that will help to support Wellness House programs. Our goal is that each walker/runner raise $250; however, it is not a requirement to participate.
Can I register the day of the event?
Yes. Please give yourself plenty of time to register before the beginning of the walk/run (8:30 a.m.). You will need to fill out an event waiver and pay the registration fee. We cannot guarantee to have your t-shirt size in stock, but we will do our best!
I received some check donations. How do I get those to Wellness House?
You can send them to the address below or drop them off. Be sure to include a note with your name so we can apply the funds to your fundraising total, or simply use this form. Make sure the donor information is complete on the check so we can issue a tax receipt. Checks should be made payable to Wellness House.
Walk for Wellness House
131 N. County Line Rd
Hinsdale, IL 60521
We will continue receiving donations for the Walk (online or otherwise) until the end of our fiscal year: June 30, 2018.
I am uncomfortable asking friends and family to donate. Can you give me ideas?
The Walk/Run is a wonderful way for you to share your passion about Wellness House. Click here for some fundraising ideas.
Can friends and family make a donation to a walker/runner by going through the main website?
Yes. Direct them to this site. They will be directed to look for you by first or last name. They can also search for team. You can also send them the link from your personal fundraising page and they can click on the donate button on that page.
Someone donated to me and they don’t show up on my webpage.
Your donor may have selected , “I wish to remain anonymous” when s/he donated to your web page. The donor may have donated to your team (in which case they would not show up on your personal page, but would appear on the team page). You may also call Wellness House (630-323-5191) or email us at email@example.com and staff can search for the donation and apply it to your page, at the donor’s request.
Can't find the answer you need? Contact us at 630-654-5191 or firstname.lastname@example.org